Frequently Asked Questions

Find answers to the most common questions about visits, purchases and shipping

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Experiences & Tastings

You can book a tasting in three ways:

  • Filling out the online form on the Experiences page
  • Sending an email to info@terredinoto.it
  • Calling our phone number

You will receive confirmation within 24 hours.

We recommend booking at least 3-5 days before your desired date. For larger groups (over 8 people) or during peak season (May-September), we suggest booking at least 2 weeks in advance.

Yes, you can cancel or modify your booking free of charge up to 48 hours before. Contact us via email or phone for any changes.

Children are welcome! We offer grape juice and non-alcoholic beverages for the little ones. The vineyard tour is an educational experience for the whole family.

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Shipping

We ship throughout Italy and to main European countries: Germany, France, Austria, Switzerland, Belgium, Netherlands, United Kingdom. For other destinations, please contact us.

Italy: 3-5 business days
Europe: 5-10 business days

You will receive an email with tracking code as soon as the package is shipped.

We use professional wine-specific packaging with polystyrene separators and reinforced cardboard. The bottles travel safely and arrive perfectly intact.

Italy: €9.90 (free over €100)
Europe: from €15.90 (varies by country)

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Payments

We accept:

  • Credit/debit cards: Visa, Mastercard, American Express
  • PayPal
  • Bank transfer (for orders over €50)

All payments are secure and encrypted.

Yes, you can request an invoice during checkout by entering your billing details (VAT number and Tax Code). The invoice will be sent via email in PDF format.

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Our Wines

Yes, all our wines are certified organic. We have been practicing organic farming for over 15 years, without the use of pesticides, herbicides or chemical fertilizers.

Store bottles:

  • In horizontal position
  • At constant temperature (12-16°C / 54-61°F)
  • Away from direct light
  • In moderate humidity environment

We mainly grow native Sicilian grape varieties:

  • White: Grillo, Moscato di Noto, Chardonnay, Insolia
  • Red: Nero d'Avola, Syrah, Merlot, Petit Verdot

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